At Kezia Note, we are committed to delivering your orders securely and efficiently. This Shipping Policy outlines how and when your products will reach you.
1. Shipping Locations
We ship worldwide. Whether you’re across the city or across the globe, Kezia Note ensures your order reaches your doorstep.
2. Payment Method
We only offer Cash on Delivery (COD). You will pay for your order when it arrives, directly to the delivery personnel.
3. Processing Time
Orders are typically processed within 1–3 business days after placement.
Processing time includes order verification, packing, and preparing for shipment.
4. Estimated Delivery Time
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Domestic Orders: 3–7 business days after processing
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International Orders: 7–21 business days after processing (depending on destination)
Delivery timelines may vary due to customs, weather conditions, or local courier delays.
5. Shipping Confirmation
Once your order is dispatched, you will receive a shipping confirmation via email with tracking details (where available).
6. Delivery Attempts
Our delivery partners will attempt to deliver your order to the provided address. If no one is available to receive the package, additional attempts may be made. Failure to pay at the time of delivery may result in order cancellation and future delivery restrictions.
7. Shipping Charges
Shipping fees (if any) will be clearly shown during checkout.
Some locations may incur additional delivery charges depending on distance or customs requirements.
8. Customs, Duties & Taxes
For international shipments, customs duties or import taxes may apply depending on your country’s laws. These charges are the responsibility of the customer and are not included in the order total.
9. Incorrect Address
Customers are responsible for providing accurate shipping information. Kezia Note is not liable for failed deliveries due to incorrect or incomplete addresses.
10. Questions or Support
For shipping updates or inquiries about your order, contact us anytime at:
📧 [email protected]